Customer reviews of Carson Motors Ltd

By JAMES P on 16 June 2019 | Verified purchase

Had a great experience with Carson Motors. Tony was ever helpful, did not put any pressure on us, allowed us to look at a good selection of used cars. We were after a low value runaround and found what we were looking for. On putting down the deposit, CM organised an MOT and clearly outlined the work required before we went for the test drive. We then bought the car. The climate control was slightly malfunctioning but was covered under the 3-month warranty. However, the warranty had not been received in the post. CM helpfully took the car back anyway rather than asking us to wait for the warranty and within 24 hours the repair garage fixed the problem. The car runs really well and obviously still covered by the warranty. Thanks CM, really good of you. Buying a 13-year old car you might expect some problems but with CM's customer focus and the 3-month warranty to back this up, you are in a safe place with Carson Motors. I would highly recommend. Thanks, Jim

By ROSS B on 28 April 2019 | Verified purchase

Buying a used car can be a daunting experience! Trust me I know, I have been scammed so many times before in the past and fairly recently. I'm a single dad of two , and needed a good reliable car for work and school runs etc as I live in the country side busses are a no go! And to top matters of, I had very little money. That said, I went onto autotraider with my budget, found Carsons and although it was over 200 miles away they had a car I liked and looked decent for the money I had. Read the reviews, most good some not so. I called tony from C/M/l who was extremely polite, professional and even made you feel comfy over the phone. We spoke and he put the car for an mot, he had replaced two new tires , brake disks and pads etc in order to pass the mot, he went above and beyond for me to make sure I had a perfect running car! Tony called me every step of the way and answered all questions I had. The car is exceptional! And in immaculate condition for age! Phenomenal! Thanks Tony! R

By JOANNE S on 20 April 2019 | Verified purchase

Bought a car from here no hassle and pressure. Very quick at putting my door right after seeing slight fault. Did it straight away with no hassle at all. Very friendly guys.

By ROY D on 11 March 2019 | Verified purchase

Great service no hard sell second car bought from here .Will buy again from Carson motors

By KEVAN JAMES H on 31 January 2019 | Verified purchase

Perfect uncompicated and polite negotiations. All my questions were answered with ease and commitment.

By Robert M on 29 January 2019 | Verified purchase

Best choice ever made, very polite and knowledgeable.

By Darren L on 20 January 2019 | Verified purchase

Absolute pleasure doing business with, expectations and professionalism. Definitely recommend to any car buyer!

By FAROUK L on 18 December 2018 | Verified purchase

The Staff were generally helpful in all aspects of the procurement my car and I can't thank them enough. Car is in great condition as advertised and didn't disappoint in any way whilst making over 6hrs journey down to London non- stop. "Thank you once again and you can be sure we'll do business in the near futre".

By PAULINE T on 25 October 2018 | Verified purchase

Good selection of cars great service nothing was to much trouble i ended up buying a fiat panda in fantastic condition i love it have recommended to friends. My daughter is looking for a car i would certainly go here first very happy. Thank you so much for my lovely little car.

By DAVID Y on 12 October 2018 | Verified purchase

I bought a second car from here and was given great customer service, my second car developed a sensor issue, no questions asked they took the car and fixed it the same day. Great experience.

Reply from Carson Motors Ltd on 13/10/18

thank you very much for feedback.