- Telephone:
- 01772 913359 | 07934 861190
Customer reviews of Carson Motors Ltd
At Carson Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
By Josh . on 03 April 2022 | Purchase not verified
Bought a little Alfa Romeo from Carson in Preston, nice little car and great service
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5
A better way to buy a car
By Wilf V on 10 June 2021 | Purchase not verified
I bought a car from Carsons a few years ago and now we are about to buy its replacement. The experience was great, an honest trader who was totally open about the vehicles on display, corrected a fault which there was on the car and ensured it had both an MOT and warranty. I don't usually enjoy the car buying experience, however it was different with Carson Motors.
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5
A patient understanding experience
By Brian O on 04 October 2019 | Purchase not verified
Found the car I thought would suit me, but had a look at other cars on site, just in case there was something else of interest. No pressure put on me. Decided on my first choice, and got a good part exchange deal. Because I had a Private Reg. I had to apply to DVLA by post, Could not do it on line for some reason. As a result there was a delay in making the exchange, and Tony was very understanding and kept the car for me for 2 weeks. Tony was very helpful throughout.
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5
Great dealership
By James M on 02 October 2019 | Purchase not verified
A great and honest dealership. They answered all of our questions and we were treated with respect.
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5
Honesty is the best policy
By James P on 05 March 2019 | Purchase not verified
Honesty is the best policy and Mr Carson is definitely an honest man.. So I found the car I wanted 'Audi A4 2.5 v6 diesel' and I rang to place a deposit down on the car. I informed him that I was going to pick the car up in 2 weeks which was no problem he then told me that he would put a new Mot on the car for when I picked the car up. In the process of getting the Mot on the car the mechanic told him that there was a engine fault and there could be problems. Mr Carson informed me of this as soon as possible and also gave me my full deposit back. All though I never purchased the car the experience of dealing with a honest car salesman was a pleasure thank you.
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5
Fair and courteous Motor Dealers.
By vance G on 14 February 2019 | Purchase not verified
Bought a Suzuki Ignis from Carson Motors. Unfortunately it had a couple of faults with brakes and steering. After contacting them we came to an agreement and Carson agreed to pay half the costs of the repairs. Which I thought was very fair. I would recommend this Car Trader to all potential buyers.
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5
Be very mindful with this trader
By Den P on 09 September 2018 | Purchase not verified
About a month ago I tried calling and emailing to book a test drive, but I didn't get a response, so decided to go straight away. The sales person said the car doesn't have MOT, but if I leave refundable 200 deposit they'll do it. He also said that if I don't like the car there will be absolutely no problem to have my deposit back. So I left the deposit and after two days the car was ready. Online the report said there were no advisories. I didn't like the car for numerous reasons, which I'm not going to list here, because it's a personal opinion and I don't want to force anyone to think like me. What was horrible was the sales person attitude. I explained why I don't like the car and that I don't want to buy it. He started being rude, saying that I've wasted his time, that he kept his part of the deal(MOT) and I didn't( but I did travel 1 hour to preston to test it)He kept being aggressive, saying not pleasant words. Eventually he wrote me a check for my deposit, but the attitude...
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5
Value for money and helpful
By Jim S on 19 May 2018 | Purchase not verified
Very polite and helpful, not pushy to buy. Bought a Renault From them the car is perfect and price was great. Would recommend this place and I will be looking here first for our next car.
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5
Waste of time
By Andy B on 05 October 2017 | Purchase not verified
I phoned and called about a a Volvo S60. He said it had a slight problem with the light on the dash board. I travelled from Manchester to Preston to view this vehicle. When I arrived hone of the dash board worked. No gauges, Speedo etc Dishonest about the fault. He also said I can only test drive the vehicle if I was going to buy it. Time wasters.
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5
All round poor......
By Ro M on 17 August 2017 | Purchase not verified
Steer well clear is the only advice I can give. We purchased a Focus C Max which when we first looked at it, had the engine management light on. We were told it would be fixed before purchase. We were then allowed to take it a full 500 yards on a test drive. Within hours of us buying the car the light came back on so I got it independently tested and it was found to have numerous engine faults and the sills were found to be knackered. We then returned the car for a refund and were fobbed off with a cheque even though we had payed by card. All in all an experience never to be repeated and a dream for Trading Standards.