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Customer reviews of Carson Motors Ltd
At Carson Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Carson Motors Ltd
Based on 57 customer reviews
By James M on 02 October 2019 | Purchase not verified
A great and honest dealership. They answered all of our questions and we were treated with respect.
Honesty is the best policy
By James P on 05 March 2019 | Purchase not verified
Honesty is the best policy and Mr Carson is definitely an honest man.. So I found the car I wanted 'Audi A4 2.5 v6 diesel' and I rang to place a deposit down on the car. I informed him that I was going to pick the car up in 2 weeks which was no problem he then told me that he would put a new Mot on the car for when I picked the car up. In the process of getting the Mot on the car the mechanic told him that there was a engine fault and there could be problems. Mr Carson informed me of this as soon as possible and also gave me my full deposit back. All though I never purchased the car the experience of dealing with a honest car salesman was a pleasure thank you.
Fair and courteous Motor Dealers.
By vance G on 14 February 2019 | Purchase not verified
Bought a Suzuki Ignis from Carson Motors. Unfortunately it had a couple of faults with brakes and steering. After contacting them we came to an agreement and Carson agreed to pay half the costs of the repairs. Which I thought was very fair. I would recommend this Car Trader to all potential buyers.
Be very mindful with this trader
By Den P on 09 September 2018 | Purchase not verified
About a month ago I tried calling and emailing to book a test drive, but I didn't get a response, so decided to go straight away. The sales person said the car doesn't have MOT, but if I leave refundable 200 deposit they'll do it. He also said that if I don't like the car there will be absolutely no problem to have my deposit back. So I left the deposit and after two days the car was ready. Online the report said there were no advisories. I didn't like the car for numerous reasons, which I'm not going to list here, because it's a personal opinion and I don't want to force anyone to think like me. What was horrible was the sales person attitude. I explained why I don't like the car and that I don't want to buy it. He started being rude, saying that I've wasted his time, that he kept his part of the deal(MOT) and I didn't( but I did travel 1 hour to preston to test it)He kept being aggressive, saying not pleasant words. Eventually he wrote me a check for my deposit, but the attitude...
Value for money and helpful
By Jim S on 19 May 2018 | Purchase not verified
Very polite and helpful, not pushy to buy. Bought a Renault From them the car is perfect and price was great. Would recommend this place and I will be looking here first for our next car.
Waste of time
By Andy B on 05 October 2017 | Purchase not verified
I phoned and called about a a Volvo S60. He said it had a slight problem with the light on the dash board. I travelled from Manchester to Preston to view this vehicle. When I arrived hone of the dash board worked. No gauges, Speedo etc Dishonest about the fault. He also said I can only test drive the vehicle if I was going to buy it. Time wasters.
All round poor......
By Ro M on 17 August 2017 | Purchase not verified
Steer well clear is the only advice I can give. We purchased a Focus C Max which when we first looked at it, had the engine management light on. We were told it would be fixed before purchase. We were then allowed to take it a full 500 yards on a test drive. Within hours of us buying the car the light came back on so I got it independently tested and it was found to have numerous engine faults and the sills were found to be knackered. We then returned the car for a refund and were fobbed off with a cheque even though we had payed by card. All in all an experience never to be repeated and a dream for Trading Standards.