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Customer reviews of Carson Motors Ltd

At Carson Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Carson Motors Ltd

Carson Motors Ltd

Based on 51 customer reviews

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  • 5

    All round poor......

    By Ro M on 17 August 2017 | Purchase not verified

    Steer well clear is the only advice I can give. We purchased a Focus C Max which when we first looked at it, had the engine management light on. We were told it would be fixed before purchase. We were then allowed to take it a full 500 yards on a test drive. Within hours of us buying the car the light came back on so I got it independently tested and it was found to have numerous engine faults and the sills were found to be knackered. We then returned the car for a refund and were fobbed off with a cheque even though we had payed by card. All in all an experience never to be repeated and a dream for Trading Standards.

    Reply from Carson Motors Ltd on 19/08/17

    hi, we are sorry you feel this way, we tried to give you a good deal by reducing the vehicle by £200.00 and held the vehicle for 4 weeks till you arranged the payment, unfortunately after a few days of you collecting the vehicle you found a problem which at this point you contacted us, at the very first instant you was offered a full repair, replacement or refund, in which case you wanted a refund, we excepted and you was offered a cheque to which you agreed, the payment was cleared to you within 4-5 working days. we appologise once again for any inconvenience, from time to time unexpected things do go wrong but we make sure we put them right. kind regards

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